IT Support / Desktop Engineer

Grant Thornton is a global professional service network of more than 60,000 people in over 130 countries. Our team in Singapore is growing rapidly and we know this success is made possible by our people. That's why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change in the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries in Singapore, across the region and in the world.

The role

IT Support / Desktop Engineer will play a key role in enabling Grant Thornton Singapore’s business operations and quality service through technology. The responsibilities include:

• Administration, support, and configuration of workstation and configuration of desktop software
• Installing, configuring, and supporting network equipment including firewall, routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
• Procuring network equipment and managing subcontractors involved with network installation
• Configuring firewalls, routing, and switching to maximise network efficiency and security
• Arranging scheduled upgrades
• Investigating faults in the network
• Updating network equipment to the latest firmware releases
• Handling and troubleshooting software and hardware issues
• Handling remotely and assisting them on using internal applications such as Sharepoint online
• Handling daily IT operations for Grant Thornton Singapore’s infrastructure
• Assisting in the troubleshooting and maintenance of the systems in meeting rooms and ensuring smooth connection to laptops
• Conducting daily health checks
• Attending to and resolving incidents reported and operational matters promptly
• Generating quarterly operation and security reports
• Providing administrative support for monthly patching and security implementation

Qualifications and requirements

• Minimum 3 to 5 years of relevant experience in system administration, server deployment, Microsoft 365, network configuration, and security
• Experienced Network administrative background with an eagerness to learn
• Possess integrity, patience, and analytical skills
• Able to work independently, multi-task efficiently and be a team player
• Good communication skills and able to manage users effectively
• Good working knowledge in Cisco routers/switches, networking, Active Directory, Microsoft OS, backups

Please fill in the Job Application Form [ 754 kb ] and send your resume & latest academic transcripts to career@sg.gt.com, with the position title and your name as the subject of the e-mail.

We are proud to be an equal opportunity firm where we celebrate what makes each individual unique. We are committed to nurturing our inclusive workplace. So, no matter where you are from, we invite you to discover more about us.